FAQ’s

What is Bible Study Insider?
Bible Study Insider is a program that allows church leaders and group leaders to get a sneak peek at the best and newest Bible studies from LifeWay. Once you have become a member, you will receive a box twice a year filled with member mooks from the latest LifeWay Bible studies. You will be billed when your box ships and can cancel your membership at any time by calling 800.458.2772.

What’s in the Box
In the box, you’ll find member books for 13 to 15 of LifeWay’s latest Bible Studies for adults, women, men, and young adults.

How much does it cost to get the box?
When your box is shipped, you will be charged $50. (Contents of the box are worth over $150.) Also, inside the box, you’ll find a voucher for $50, equal to the price of the box, off your next LifeWay Bible study order of $50 or more. When you do the math, it’s essentially free!

When will I get the box?
To prepare you for the fall Bible Study season, we’ll send a box in May/June to give you time to preview them. We’ll send another box in November/December to help you prepare for your Bible Studies during the first part of the year.

What if I don’t like what’s in the box?
Hopefully, there will be at least one Bible Study in the box that would be of interest to you or to one of the Bible study groups in your church! You will also have a voucher that you can use for up to $50 off any of LifeWay’s women’s, men’s, adult, or young adult Bible study Member Book or Leader Kit. If you find that membership in Bible Study Insider is not beneficial, simply cancel your membership by calling 800.458.2772.  You will be able to return the box you received within 90 days as long as the original contents of the box are included and in saleable condition based on LifeWay’s current return policy.

Individual Member Books that are included in the Bible Study Insider box are not returnable.

Once I sign up, will I always get a box?
Yes. Once you join become a member, you will always get one box for fall and one box for spring. You will be billed $50 when each box ships. As always, your $50 voucher will be in your box.

How do I stop getting the box?
To cancel your membership and stop getting the Bible Study Insider Box, just call our customer service area at 800.458.2772.

Can I charge the box to my credit card?
Since Bible Study Insider is a recurring order, the box is only available to customers with a LifeWay account. We are unable to charge credit cards recurrently. If you do not have a LifeWay account, you can set one up easily through our online form or through our customer service area.

When does the voucher expire?
There is an expiration date printed on each voucher. The voucher will expire around the time when the next Bible Study Insider box ships.

Can I use the voucher on any LifeWay purchase?
The voucher can only be used on select LifeWay and Threads branded products, including printed Bible Study materials (member books and leader kits) for adults, women, men, and young adults; and ongoing curriculum for young adults and adults. The voucher cannot be used on events, digital products, digital events, kids ministry products, student ministry products, worship ministry products, magazines, or language products.

How do I redeem the voucher?
To redeem the voucher, you will need to call 800.458.2772 and mention the voucher number when you place your order. A customer service representative will apply the voucher to the total cost of your order. The voucher is good for $50 off of your next order of $50 or more of qualifying products.  Qualifying products include LifeWay or Threads printed Bible Study resources (member books and leader kits) for adults, women, men, and young adults; ongoing curriculum for young adults and adults. Voucher does not apply to events, digital products, digital events, kids ministry products, student ministry products, worship ministry products, magazines, or language products. Vouchers cannot be used for current orders, prior purchases, or future box orders. Voucher does not cover tax or shipping and handling charges. Voucher not valid on lifeway.com or at LifeWay Christian Store locations. Voucher cannot be redeemed as cash or merchandise credit if merchandise is returned. Voucher has no cash value.